FAQ

  • Does price include delivery and setup?

    Yes, we offer free delivery within 15 miles of Citrus Park (West Valley). Outside of this 15-mile radius will require an additional fee of $2 per mile.

  • When do you set up and pick up?

    We will coordinate a specific delivery time based on the start time of your event.

  • How do I book?

    Simply email us at rascalbabes@gmail.com with Date, Time, Location, and what you are interested in renting, and we will respond within 24 hours.

  • Do you offer additional time?

    Yes, for each additional hour (outside of the 5 hour rental window) is $50.

  • What form of payment do you accept?

    We accept credit and debit cards. Payment in full is due at the time of our delivery.

  • Do you require a deposit?

    Yes, We require a $50 non-refundable deposit which will go toward your total rental costs. If you need to cancel your event, we will hold your deposit to apply to a future booking.

  • What happens if I need to cancel?

    We understand things happen! We just ask for you to give us as much notice as possible to accommodate other customers.

  • What surfaces do you set up on?

    We set up on grass, turf, concrete, asphalt, pavers, or inside an event space/home. We do not set up on rocks, dirt or gravel.

  • Do you set up at parks?

    We are fully licensed and insured to set up at parks. It is the renter's responsibility to find out if the park has an electrical hook up to power the bouncer or be prepared with a generator. As well as a park permit/or HOA approval allowing us to set up.

  • Will the inflatables be clean?

    Every product is cleaned and sanitized before and after each rental.

  • What is your bad weather policy?

    Inflatables must be deflated in 15 mph winds. If you need to cancel due to rain, we will hold your deposit to reschedule.

  • What are your rental rules?

    There are no shoes, food, drinks, sharp objects, face paint, or anything that can stain the bouncers. Any damage done other than normal wear and tear will result in an additional fee. We will not set up at events with face paint.